MEA's SmartHub app and phone payment service will be unavailable Saturday, 7/10/2021, between 1:00 am and 10:00 am while the system is down for maintenance.
During this time members may be unable to:
If you experience an outage during this time call us at 746.POWR(7697) or 696.POWR(7697) to report it.
MEA offices that were previously closed or had limited hours due to COVID-19 safety guidelines will be fully reopening or returning back to normal business hours as of Tuesday, July 6, 2021.
Members will see a slight increase in overall rates in the third quarter of 2021 due to a rise in the Cost of Power Adjustment (COPA) rate. This is the first COPA rate increase within the past year.