If you are moving out of MEA’s service territory and need to have your power stopped or disconnected, please contact our Member Services at 907-761-9300 or visit one of our offices in Wasilla, Palmer or Eagle River. It may take up to three days for your power service to be discontinued. We will need to know the date you would like the service disconnected, the meter number, location of service and your MEA account number if you have it available.
If you are moving within MEA’s service territory and need to sign out of one service location and into another, please give us a call at 907-761-9300 or visit any of our office locations. We will need to know the meter number at your new service location that you would like to be signed into. Please note that it may take up to five days for us to have your power turned on at your new location, although we do our best to provide same day power services when we can.
There are no fees for disconnection, and members can pay their current balance at the time of their disconnection. However, please note that your current balance may not be your final bill, and you may receive your final bill for power service used from the end of your previous bill cycle to your disconnection date.